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Nondiscrimination Notice

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Notice of Nondiscrimination

Admissions, the provision of services, and referrals of clients shall be made without regard to race, color, religious creed, disability, ancestry, national origin, (including limited English proficiency) age, sexual orientation, sexual identity, gender or any other characteristic protected by applicable Federal, State or Local Law.

Skywood Recovery:

  • Provides free aids and services to people with disabilities to communicate effectively with us such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English such as:
    • Qualified Interpreters
    • Information written in other languages

If you need these services, contact Melissa Murrie, Civil Rights Coordinator.

If you believe that Skywood Recovery has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age disability, or sex, you can file a grievance with:

Melissa Murrie
Skywood Recovery
10499 N. 48th St.
Augusta, MI 49012
(T) 269-282-7717
(F) 269-290-9009
[email protected]

You can file a grievance in person or by mail, or email. If you need help filing a grievance, Melissa Murrie, Civil Rights Coordinator, is available to help you.

You can also file a civil rights complaint with U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
800-368-1019800-537.7697 (TDD)

Complaint forms are available at https://www.hhs.gov/civil-rights/filing-a-complaint/index.html.

Our Patient Advocate is Stephanie Holewa
Contact #: 269-282-7700.